Frequently Asked Questions
Everything you need to know about shopping with Room Lytham.
What are your shipping options and delivery times?
We offer standard and express shipping across the UK. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days. All orders are tracked for your peace of mind.
How do I return an item that doesn't fit?
We offer a 14-day return policy for all unworn items with original tags attached. Simply use our online portal to generate a return label and drop your package at any authorized collection point.
Which payment methods do you accept?
Room Lytham accepts all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital wallets like Apple Pay, Google Pay, and interest-free installment options via Klarna.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. As we stock various designer brands, we recommend checking the 'Fit Notes' section for advice on whether an item runs true to size, small, or oversized.
Can I track my order once it has been dispatched?
Yes. As soon as your order leaves our boutique, you will receive a shipping confirmation email containing a tracking link so you can monitor its progress in real-time.
Are your products authentic?
Absolutely. Room Lytham is an authorized retailer for every brand we carry. All products are 100% authentic and sourced directly from the designers and official distributors.